![]() ![]() The fact that they haven’t means they may have something to hide. If their business practices were in good standing, they would be sure to get accredited by the BBB. Neutrogena has been around for 32 years, their parent company is Johnson & Johnson, and they make millions of products every year. This is a huge red flag □ when it comes to customer service and reliable product formulas. ![]() The best treatments offer a product guarantee lasting up to a year, so you can really see if the product works for your skin.įinally, another potential issue is Neutrogena’s BBB accreditation. Whenever you try a new acne treatment, it may take up to 6 weeks (42 days) to see results, which means Neutrogena should make their return policy at least that long. If you do buy a product from Neutrogena directly, they offer a 30-day return policy, but this definitely isn’t a great return policy when it comes to acne treatment. This may mean you get stuck with a product that you paid for but doesn’t work, because Neutrogena doesn’t take responsibility for their products once they’re on another company’s shelves. Although this is convenient, it also means that those items are subject to the retailer’s return policy, not Neutrogena’s. Because Neutrogena is such a large company, their items are available in a variety of retail stores. With Neutrogena, there are some pros and some cons to its company structure. Is the company accredited by the Better Business Bureau (BBB)? Does they offer a quality return policy or product guarantee? How easy is it to get into contact with their customer service, and do they actually help you with any problems, should they arise?Īll of these questions are essential, in case the product doesn’t work the way it says it does. When you buy an acne treatment product, you aren’t just investing in the product itself, you’re also investing in the company itself. All About Neutrogena: Returns, BBB Accreditation, and More In the end, this acne treatment does very little to treat breakouts, and it may actually cause new ones. Clogged pores quickly become blackheads and whiteheads as oil begins to build up in the clogged pore, and irritated skin leads to inflammation, which can cause even more acne. Plus, it also contains laureth-4, an emulsifier and surfactant that is known to clog pores and irritate the skin. ![]() The other ingredients in this formula are largely fillers, meaning this product does not reduce inflammation or excess oil production and it does not unclog the pores. This is where the Neutrogena On-the-Spot Acne Treatment fails. Acne has many causes, and if you want to get rid of it for good, you need products that address all of those causes, not just one. However, just because it contains one effective acne-fighting ingredient, that does not mean it’s worth 5 stars. The only difference is that the 2.5% benzoyl peroxide products are far gentler, which means they don’t cause redness, irritation, and inflammation. Some spot treatment products make the mistake of using 5% benzoyl peroxide, or even 10%, because they believe the higher concentration will be more effective in getting rid of acne quickly, but the truth is, 5% benzoyl peroxide products are no more effective than 2.5% benzoyl peroxide products. One good thing about this acne treatment product is that it contains a sensible concentration of benzoyl peroxide: 2.5%. It works by drawing oxygen into the pores, which kills acne-causing bacteria because they are anaerobic, meaning they cannot survive in the presence of oxygen for long. The main active acne-fighting ingredient in this treatment is benzoyl peroxide, which is a very common ingredient used to kill acne-causing bacteria. It really only focuses on killing acne-causing bacteria and it can actually make inflammation and excess oil production worse. This is exactly the problem with this Neutrogena spot treatment. In order to get clear skin long-term, you need an acne treatment that addresses the four main causes of acne: inflammation, excess oil production, clogged pores, and acne-causing bacteria.Ī lot of skin care items address the bacteria problem with ingredients like benzoyl peroxide, but then they don’t address the excess oil, clogged pores, or the inflammation, and as a result, their product ends up making acne worse rather than better. Acne is a multifactorial condition, meaning it has many causes. These treatments try to “cure” acne with one main ingredient and say they’re worth 5 stars because they used one good thing, but that just isn’t how acne works. Read our Exposed Skin Care review for details.Īs we wrote this review, we found that the Neutrogena On-the-Spot Acne Treatment falls into the same trap that all instant cure treatments fall into: oversimplification. ![]() 30-days on unopened bottles + 1-year performance guarantee. ![]()
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